Audience:

Executives, managers and decision owners in government (including defence and security) and the private sector

Duration:

0.5 Day

Delivery:

Virtual (1 × half day) or in-person (1 × half day). Delivered live-virtual across Canada and the US, and in-person in Ottawa–Gatineau (National Capital Region) and Toronto. On-site delivery available for Government of Canada and private-sector teams.

Next public sessions (live-virtual, 1:00-4:00pm ET , $380/person): Dec 7 2026 · Feb 19, 2027 — book on our training page.

Course description:

This course explains how AI supports, augments, and in some cases automates decision‑making, and what this means for responsibility, oversight, and mission assurance

Course overview:

  • The anatomy of a decision: a brief, more philosophical look at what a decision is, separating what exists (structure) from what it’s for (purpose). It covers why asking the right question comes before any data or model.

  • Taking a decision apart: the steps inside a decision, and which of them AI can inform, recommend or decide.

  • Confidence, thresholds and errors: why an accurate system can still be wrong most of the time it raises a flag, and how to set the threshold where a system acts or hands over to a person, based on what each kind of error costs.

  • People in the loop: designing human oversight that works rather than rubber-stamps, and keeping authority and accountability clear when AI contributes to a decision.

  • Algorithmic Impact Assessment in depth: how Canada’s Algorithmic Impact Assessment weighs risk against mitigation, how a system lands at an impact level, and what each level asks of the organization that deploys it. It also shows how the same thinking carries over to the private sector.

  • After go-live: monitoring, model drift, and knowing when an automated decision needs to come back to a person.

By the end of this course, participants will be able to:

  • Explain what a decision is, and why framing the question matters before choosing data or AI

  • Break a decision into its steps and identify which ones AI should inform, recommend or decide

  • Explain how confidence thresholds and the cost of errors determine when a system acts on its own and when it refers to a person

  • Design human oversight that keeps authority and accountability clear and avoids rubber-stamping

  • Interpret how an Algorithmic Impact Assessment determines a system’s impact level and the oversight it requires

  • Plan the monitoring and review an AI-assisted decision needs once it’s in use

Before you come: no technical background is needed. AI Fundamentals for Professionals is useful preparation but not required.

Interactive Data Tools for This Course

These tools are free to use anytime — browse them before the course as a preview, work through them live during a session, or come back to them afterward as a refresher.

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AI Infrastructure

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Process Mapping